Reset your Password

To reset your password: 

  1. Go to https://app.prospection.com, enter the email address associated with your Prospection account and select next

    Password_1.png

  2. When prompted to enter your password, select Forgot your password

    Password_2.png

  3. Confirm the email address entered and select Reset

    Password_3.png

  4. Check your email account for an email from Prospection <team@prospection.com>. This will include your password reset confirmation code. Your confirmation code will expire in 1-hour.

    Password_4.png

    If you do not receive an email with your confirmation code, please contact support@prospection.com.au for assistance.

  5. Copy and paste the confirmation code from your email into your web browser and set a new password and select update password

    Password_5.png

  6. You will be automatically logged in with your new password and directed to your Prospection homepage. You can now use your new password to login into Prospection platform. 

Contact support@prospection.com.au for further assistance. 

 

 

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